Stay Tethered to the Customer

Every conversation.Every channel.One platform.

TetherCX unifies texting, email, webchat, and AI voice into one inbox — and automatically recovers failed membership and subscription payments — so your team answers every customer and your revenue stops leaking.

$179/mo per location · unlimited seats

Trusted by the teams we work with

  • Big Splash Car Wash logo
  • Turbo Tide Car Wash logo
  • Pocket Social logo
  • Jett Trucking logo
  • Automat logo
  • Spotless Wash Solutions logo
  • Fluid Dynamics logo

The front desk your locations never had

One inbox across channels and locations. Communicate clearly, hand off without confusion, and keep the customer — without stitching together five point tools.

Unified Team Inbox

SMS, email, and webchat from every location land in one shared inbox. Assign, resolve, and hand off so the next teammate sees the same thread.

Payment Recovery

Failed membership and subscription payments trigger automated, compliant SMS and email outreach that brings customers back — with a dashboard showing revenue at risk and recovered.

Continuous Recapture

Special message flows and follow ups for new members, custom cancellation offers and workflows.

Website Forms

Build a form, embed it or share a hosted link. Each submit opens a conversation and a ticket for that location.

Reviews & NPS

Send surveys after a visit. High scores can request a public review; low scores open a ticket or an Inbox follow-up.

Multi-Location By Design

Each site keeps its own number, hours, and team, while owners see every location from one login.

Consent tracking, STOP/HELP handling, and quiet hours are enforced on every send.

TetherCX Voice

AI voice that answers when your team can't

Every missed call is a customer you didn't sign or a cancellation you didn't save. TetherCX Voice picks up around the clock, uses the knowledge you enter for each location, and turns calls into inbox threads your team can finish by text — or take over live when it matters.

Add Voice to your locations
  • Answers every inbound call 24/7 — nights, weekends, and your busiest hours
  • Speaks from your location knowledge — hours, offerings, FAQs, and current promos
  • Transfers live to your team when a caller needs a human
  • Full call transcript lands in your TetherCX inbox for follow-up
  • Texts payment-update or join links during the call, and continues the thread by SMS
  • English, Spanish, or bilingual — set per location

Simple per-location pricing

Care, Payment Recovery, and Voice

Start with Care. Add Payment Recovery and Voice when you are ready — we will quote those to fit your operation.

Membership & subscriptions

Payment Recovery

Get a quote

Failed membership and subscription payments trigger automated, compliant SMS and email outreach — with a dashboard for revenue at risk and recovered.

  • Automated SMS and email outreach on failed payments
  • Multi-step recovery campaigns (account messages, not marketing blasts)
  • Dashboard for revenue at risk and recovered
  • CSV import and campaign enrollment
  • STOP and quiet hours enforced at send time
  • SMS and email on each campaign

Inbox for your team

Care

$179per location / month

Unified team inbox for SMS, email, and webchat. The starting plan.

  • Unified inbox — SMS, email, and webchat
  • Continuous Recapture
  • Website forms
  • Reviews & NPS surveys
  • Point of sale integrations
  • Unlimited seats for your whole team
  • TCPA, STOP/HELP, and quiet hours on every send

24/7 phone answering

Voice

Talk to us

AI answering when your team can't pick up — transcripts in the inbox, live transfer when a caller needs a human.

  • Answers every inbound call 24/7
  • Speaks from your location knowledge
  • Live transfer to your team
  • Full call transcript in the inbox
  • Texts payment-update or join links during the call
  • English, Spanish, or bilingual per location

Talk to the TetherCX team

Tell us how customers reach you and we'll show you how TetherCX keeps every channel in one inbox, makes handoffs clear, and helps you keep the customer.

No pressure, no obligation — just a walkthrough with someone who knows inboxes, handoffs, and retention.